Terms of Use

Effective date: July 10, 2026
Last updated: July 10, 2026

These Terms of Use (the "Terms") are a binding agreement between you and Alzaro AI ("Alzaro", "we", "us", or "our") governing your access to and use of the websites, applications, and services available at https://alzaro.ai and its subdomains (collectively, the "Service").

By creating an account, clicking to accept, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" refers to it.

1. The Service

Alzaro is an AI-powered growth platform for local businesses. Depending on your plan, the Service includes features such as business health assessments and growth reports, AI-assisted websites, microsites and blogs, booking pages, review and feedback collection, lead capture, content creation and publishing to connected third-party platforms, SEO and AI-search visibility tools, team workspaces, file storage, and an AI assistant.

We continuously develop the Service and may add, change, or remove features. If a change materially reduces the core functionality of your paid plan, we will notify you in advance where reasonably possible.

2. Eligibility and accounts

You must be at least 16 years old (or the age of digital consent in your jurisdiction) and able to form a binding contract. The Service is intended for business use.
You must provide accurate registration information and keep it up to date.
You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
If you sign in through a third-party provider (such as Google, Facebook, or X), your use of that provider is subject to its own terms.

3. Teams and workspaces

The Service allows shared team workspaces. The workspace owner controls membership and roles and is responsible for the actions taken within the workspace. Content in a workspace is accessible to its members according to their roles. Removing a member does not automatically delete content they contributed.

4. Plans, credits, and billing

Plans: access to features is determined by your subscription plan. Plan features, limits, and prices are described on our pricing page and may be updated from time to time; price changes apply from your next billing cycle after notice.
Usage credits: certain features (including AI features) consume usage credits included in or purchased alongside your plan. Credits have no cash value, are non-transferable, and expire as described at purchase or in the plan description.
Payment: payments are processed by third-party payment providers (for example Stripe, PayPal, or regional providers offered at checkout). By purchasing, you authorize the applicable charges, including taxes.
Renewal and cancellation: subscriptions renew automatically at the end of each billing period unless cancelled beforehand. You can cancel at any time from your billing settings; cancellation takes effect at the end of the current period, and you keep access until then.
Refunds: except where required by law or expressly stated otherwise, fees and consumed credits are non-refundable. If you believe you were charged in error, contact us within 30 days of the charge.
Failed payments: we may suspend or downgrade the Service if fees remain unpaid after notice.

5. Your content

Ownership: you retain all rights to the content you upload to or create on the Service, including business information, text, images, files, and pages ("Your Content").
License to us: you grant Alzaro a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for technical purposes such as formatting), display, and transmit Your Content solely as needed to operate, provide, secure, and improve the Service, including publishing Your Content publicly where you choose to (for example on your microsite or connected social channels). This license ends when Your Content is deleted from the Service, subject to reasonable backup cycles.
Responsibility: you are solely responsible for Your Content, including having the necessary rights to it and ensuring it is lawful. We do not pre-screen content but may remove or disable content that violates these Terms or applicable law.
End-customer data: if you collect information from your own customers through the Service (bookings, leads, reviews, feedback, analytics), you are the controller of that data. You must comply with applicable privacy laws — including providing your own privacy notice, obtaining any required consents, and honoring your customers' rights — and you instruct us to process that data on your behalf to provide the Service.

6. AI features

Content generated by AI features ("AI Output") is produced by machine-learning models and may be inaccurate, incomplete, or inappropriate for your situation. AI Output is provided for your convenience and does not constitute professional, legal, financial, or medical advice.
You must review AI Output before relying on it or publishing it. You are responsible for anything you publish, including AI Output, as if you had authored it yourself.
As between you and Alzaro, and to the extent permitted by law, you own the AI Output generated for you. AI models may produce similar output for other users; we make no guarantee of uniqueness.
Growth scores, assessments, and recommendations are informational estimates and are not a guarantee of business results.
You may not use AI features to generate content that violates Section 8 (Acceptable use) or to misrepresent machine-generated content as human-authored where disclosure is legally required.

7. Third-party platforms and integrations

The Service lets you connect third-party accounts and publish content to third-party platforms (for example Facebook, Instagram, LinkedIn, X, Pinterest, Telegram, Discord, Mastodon, Bluesky, Google Search Console, or Google Analytics). Your use of each platform remains governed by that platform's own terms and policies, and you are responsible for complying with them.
We are not responsible for the availability, acts, or omissions of third-party platforms, including rejected or removed posts, API changes, or suspension of your third-party accounts.
You may disconnect an integration at any time; content already delivered to a platform is governed by that platform.

8. Acceptable use

You agree not to, and not to permit others to:

use the Service for any unlawful, fraudulent, or deceptive activity, including publishing false or misleading business information;
solicit, publish, or manipulate reviews in a deceptive manner, including posting fake reviews, offering undisclosed incentives conditioned on positive reviews, or suppressing legitimate negative feedback in violation of applicable consumer-protection laws or review-platform policies;
send spam or unsolicited communications, or collect end-customer data without a lawful basis;
upload or distribute content that is defamatory, obscene, hateful, harassing, infringing, or that violates any third party's intellectual property, privacy, or publicity rights;
upload malicious code, or probe, scan, or test the vulnerability of the Service, or bypass any usage limits, credit metering, plan gates, authentication, or security measures;
access the Service by automated means other than documented interfaces, or scrape, resell, sublicense, or white-label the Service without our written agreement;
use the Service to develop a competing product, or reverse engineer any part of the Service except to the extent permitted by law;
impersonate any person or entity, or misrepresent your affiliation with a business you do not own or represent.

We may investigate violations and may suspend or terminate accounts, remove content, throttle usage, and cooperate with law enforcement where appropriate.

9. Intellectual property

The Service — including its software, design, templates, text, graphics, and trademarks (including "Alzaro" and associated logos) — is owned by Alzaro or its licensors and is protected by intellectual-property laws. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you. Feedback you voluntarily provide about the Service may be used by us without restriction or obligation to you.

10. Copyright and content complaints

We respect intellectual-property rights. If you believe content hosted on the Service infringes your copyright or other rights, send a notice to [email protected] including: (a) identification of the protected work; (b) the URL of the allegedly infringing material; (c) your contact information; (d) a good-faith statement that the use is unauthorized; and (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorized to act for them. We may remove content, notify the responsible user, and terminate repeat infringers.

11. Term, suspension, and termination

By you: you may stop using the Service and delete your account at any time from your account settings.
By us: we may suspend or terminate your access (in whole or in part) if you materially breach these Terms, if required by law, if your use creates security or legal risk, or if fees remain unpaid after notice. Where practicable, we will notify you and give you an opportunity to cure.
Effect: upon termination, your right to use the Service ends and hosted pages may become unavailable. We will make your stored data available for export for a reasonable period (at least 30 days) after termination, except in cases of serious abuse or where the law requires otherwise, after which we may delete it. Sections that by their nature should survive (including 5, 6, 9, 12–15) survive termination.

12. Disclaimers

THE SERVICE AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY BUSINESS OUTCOME (INCLUDING SEARCH RANKINGS, AI-SEARCH VISIBILITY, LEADS, BOOKINGS, OR REVENUE) WILL BE ACHIEVED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER ALZARO NOR ITS SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY AND (ii) ONE HUNDRED US DOLLARS (USD 100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or for death or personal injury caused by negligence, or consumers' mandatory statutory rights.

14. Indemnification

You will defend, indemnify, and hold harmless Alzaro and its officers, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) Your Content, including content you publish through the Service; (b) your collection and handling of your end customers' data; (c) your violation of these Terms or applicable law; or (d) your violation of any third party's rights or any third-party platform's terms.

15. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which the operator of the Service is established, without regard to conflict-of-laws rules, and the courts of that jurisdiction have exclusive jurisdiction over disputes arising out of these Terms or the Service, except that either party may seek injunctive relief in any competent court and you may benefit from mandatory consumer protections of your country of residence. Before filing a claim, you agree to first contact us at [email protected] and attempt in good faith to resolve the dispute informally within 30 days.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by a prominent notice on the Service at least 14 days before the changes take effect (except for changes required by law or addressing new features, which may take effect immediately). If you do not agree to the updated Terms, stop using the Service and cancel your subscription before the effective date; continued use after that date constitutes acceptance.

17. General

Entire agreement: these Terms, the Privacy Policy, and any plan-specific terms are the entire agreement between you and Alzaro regarding the Service.
Severability: if any provision is held unenforceable, the remaining provisions remain in effect.
No waiver: failure to enforce a provision is not a waiver of the right to enforce it later.
Assignment: you may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Force majeure: neither party is liable for delay or failure caused by events beyond its reasonable control.
Language: these Terms may be provided in several languages for convenience; in case of conflict, the English version prevails to the extent permitted by applicable law.

18. Contact

Legal notices: [email protected]
General support: [email protected]
Website: https://alzaro.ai